Retail Associate & Social Media Manager
EHChocolatier, award winning artisan chocolatier, based in Cambridge, is searching for someone who wants to nerd out about chocolate with us! We need you to be multi-talented– able to guide our customers through the flavors and inspiration behind our award-winning chocolate in-store while also representing our team and products on social media. As a small, boutique chocolate shop, we need you to be personable, enthusiastic, and creative as you will be a main point of contact between us and our chocolate-loving customers!
This is a great role for a college student studying marketing and communication or someone looking to gain experience in social media marketing.
Greet and assist customers at our Cambridge chocolate boutique
Assist with packaging for special orders, online orders, and beautiful boxes of chocolates
Share insightful information about products, brand, and shop to customers
Provide excellent customer service over the phone and in person
Maintain inventory and cleanliness in the retail store area
Operate cash register and POS system
Implement social media strategy to engage in-store and online customers
Create, curate, publish content on company social media channels
Listen to, respond to, and engage social media audiences
QUALIFICATIONS & EXPERIENCE:
Consumes and enjoys chocolate (or aspires to!)
Retail and/or customer service experience
Detail oriented, neat, organized, strong work ethic
Adaptable and open to working part-time (20 hours/week) and on holidays, weekends
Demonstrates creativity and documented immersion in social media
Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, Pinterest) and how each platform can be deployed in different scenarios
Maintains excellent writing and language skills
Photography experience is an added bonus!
Please send your resumé and cover letter to firstname.lastname@example.org. And, be sure to include links to personal and/or professional social media work and what your favorite food is and why!