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  • Retail Associate & Social Media Manager

  • Posted: 05/23/2019

    Retail Associate & Social Media Manager

    EHChocolatier, award winning artisan chocolatier, based in Cambridge, is searching for someone who wants to nerd out about chocolate with us! We need you to be multi-talented– able to guide our customers through the flavors and inspiration behind our award-winning chocolate in-store while also representing our team and products on social media. As a small, boutique chocolate shop, we need you to be personable, enthusiastic, and creative as you will be a main point of contact between us and our chocolate-loving customers!

    This is a great role for a college student studying marketing and communication or someone looking to gain experience in social media marketing.

    MAIN RESPONSIBILITIES:

    • Greet and assist customers at our Cambridge chocolate boutique

    • Assist with packaging for special orders, online orders, and beautiful boxes of chocolates

    • Share insightful information about products, brand, and shop to customers  

    • Provide excellent customer service over the phone and in person

    • Maintain inventory and cleanliness in the retail store area

    • Operate cash register and POS system

    • Implement social media strategy to engage in-store and online customers

    • Create, curate, publish content on company social media channels

    • Listen to, respond to, and engage social media audiences

     

    QUALIFICATIONS & EXPERIENCE:

    • Consumes and enjoys chocolate (or aspires to!)

    • Retail and/or customer service experience

    • Detail oriented, neat, organized, strong work ethic

    • Adaptable and open to working part-time (20 hours/week) and on holidays, weekends

    • Demonstrates creativity and documented immersion in social media

    • Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, Pinterest) and how each platform can be deployed in different scenarios

    • Maintains excellent writing and language skills

    • Photography experience is an added bonus!

    Please send your resumé and cover letter to elaine@ehchocolatier.com. And, be sure to include links to personal and/or professional social media work and what your favorite food is and why!

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